This list of primary customer requirements is usually vague and very general in nature. This list is often referred as the WHATs that a customer needs or expects in a particular product. Quality function deployment starts with a list of goals/ objectives. ĭistributed under Creative Commons Attribution-ShareAlike 4.0 International (CC BY-SA 4.0)
This template of house of quality of a handlebar stem in a bicycle was designed on the base of the figure 3-2 in Lecture 'How QFD helps in product quality improvement?' from the website of National Programme on Technology Enhanced
